Retail Markets
Residential Mortgages
Our retail markets activities are focused on residential mortgage origination in the Netherlands and Germany. Origination takes place on the basis of white labelling through a number of distribution partners, such as insurance companies, mortgage chains and packagers.
We work together with our distribution partners to develop mortgage products specifically tailored to the needs of their clients. Our business partners typically work with independent intermediaries.
In our role as mortgage lender we are responsible for all terms and conditions of individual mortgages, including underwriting criteria and interest rates. We have outsourced the administration and servicing of mortgages to third-party service providers, except for the arrears and foreclosure management process.
Retail Savings
In September 2008, NIBC launched NIBC Direct, a complete range of online retail savings products, in the Netherlands. In February 2009, NIBC Direct was also launched in Germany. For more information, please visit www.nibcdirect.nl or www.nibcdirect.de