Stakeholders
Clients
A strong client focus is the basis of our business model, and is enshrined in our business principle 'We think clients'. We aspire to build a sustainable franchise through long-term relationships with our clients and clear and sustainable solutions. Our clients include corporations, entrepreneurs, institutional investors, financial sponsors and retails clients. We have organised our company in two main business areas to make sure we have our corporate and retail clients’ best interests at heart.
Employees, former employees, pensioners
Our people are an important stakeholder and our most important asset. We invest in personal and professional development and nurture an environment where employees are treated with respect, and where diversity and differences are valued. NIBC employees must act in accordance with our Code of Conduct, handling their business with integrity, dealing with sensitive information appropriately and considering all stakeholders in their actions. NIBC Work's Council represents our employees in negotiations with management.
Investors
We maintain good relations with our debt and equity investors, and look to deliver solid and sustainable investment returns. As part of our dialogue with investors and analysts we provide them with regular updates on our company. We are transparent and provide accessible information on our financial and non-financial performance. We apply the latest standards of the Global Reporting Initiative (GRI).
Regulators
NIBC Bank is regulated by the Dutch Central Bank (DNB) and The Netherlands Authority for Financial Markets (AFM). Through our international branches we also maintain relationships with regulatory bodies abroad. We comply with all legal and regulatory requirements and aim to maintain strong and open relationships with regulators and other supervisory bodies on an ongoing basis.
Rating agencies
Rating agencies provide NIBC with credit ratings at a corporate level and for certain products and programmes. Maintaining a healthy creditworthiness is key for NIBC and we therefore have regular dialogue with rating agencies such as Moody's, Fitch and S&P.
Society at Large
NIBC wants to play a role in addressing the environmental and social issues in the communities where we are active by being a responsible corporate citizen.
Our ambition is to be a trustworthy, transparent and sustainable bank, and to minimise our impact on the environment and contribute to building a sustainable society for future generations. To achieve this, we encourage our employees to participate in social initiatives within their local communities and also provide financial support.
Our impact on society and environment is managed through our Sustainability Policy Framework, which applies to all aspects of our business. This is based on internationally recognised conventions and codes of conduct, such as the UN Guiding Principles on Business and Human Rights, UN Global Compact, and the Equator Principles. This ensures we do not provide financing to clients and projects where social and environmental impacts are not sufficiently managed.
Peer banks
We engage with peer banks as counterparties, investors, co-financiers or clients. As a transparent and a trustworthy partner, we operate with integrity in the securities and financial. To safeguard our integrity and reputation, our peer banks and the banking system as a whole, due diligence checks are required prior to engaging in business with a client. NIBC is member of the Dutch Banking Association (NVB).
Suppliers
Through the products and services we purchase from suppliers, we have an impact on society and the environment. We aim to minimise negative impacts by purchasing more sustainable solutions. Our most important suppliers are located in high-income OECD countries, which generally means that the potential impact is limited or not significant. In every case, we aim to know our suppliers and expect them to act as responsible corporate citizens and to meet our sustainability standards. We include sustainability criteria in all supplier contracts, and where appropriate, discuss sustainability opportunities with suppliers.